Gaming should be fun, not stressful. New City VIP believes gaming should serve as entertainment — and helping you build responsible gaming habits is our goal.
We want you to always play safely and enjoyably. These 6 principles form the foundation of our responsible gaming programme.
New City VIP strictly enforces an 18+ policy. Age verification is required at registration, and identity documents are verified as part of the KYC process.
You can set your own daily, weekly, or monthly deposit limits. Once a limit is in place, the system enforces it automatically.
Whenever you feel like you need a break, you can temporarily suspend your account yourself. You can set a cooling-off period ranging from 24 hours up to 6 months.
Use self-exclusion for a long-term break. This feature lets you fully deactivate your account for anywhere from 6 months to 5 years.
Set a daily time limit for your play sessions in advance. Once the limit is reached, the system will automatically alert you.
There's no shame in struggling with gaming addiction. New City VIP can connect you with professional counselling services, and our support team is always ready to help.
Online gaming brings entertainment to people's lives, but it has a darker side that many overlook. At New City VIP, we take responsible gaming very seriously — because we believe a happy, healthy player is our greatest asset.
Millions of people in Bangladesh use online gaming platforms every day. Most play for entertainment, but some gradually drift toward problem gaming without realizing it. Following responsible gaming practices can significantly reduce that risk.
Responsible gaming at New City VIP goes beyond following rules. It's a mindset — knowing when to stop, how much you can afford to spend, and always putting family and personal life before gaming.
Research shows that players who set limits in advance are significantly less likely to develop a gaming addiction. All these features are available free of charge on our platform and can be activated at any time.
Remember — responsible gaming is not a sign of weakness; it reflects maturity and good judgment. New City VIP will always be by your side on this journey.
Decide how much BDT you're willing to spend on gaming each month before you start. Never exceed that budget, even when you feel a win is within reach.
"Chasing losses" — placing bigger bets to recover what you've lost — is one of the biggest dangers in gambling. If you lose, accept it and walk away.
Decide how long you'll play each day before you start. Use an alarm or New City VIP's built-in timer to keep track.
Gaming when you're feeling down, angry, or exhausted is risky. Your judgment is impaired in those states, and the chances of losing more are much higher.
Time spent with family and friends is far more valuable than any gaming session. Always put your relationships first.
Reading, exercise, hanging out with friends — life has plenty of sources of joy. Don't rely on gaming as your only outlet.
Never gamble with borrowed or loaned money. Only use funds you can afford to lose.
Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk — keep both your body and mind refreshed.
Don't let a big win tempt you into placing larger bets out of excitement. Set aside a portion of your winnings and keep a clear head.
If you feel you're losing control, reach out to New City VIP support today. Asking for help is the bravest step you can take.
Be alert if you notice any of the following:
We don't just provide entertainment — we ensure your protection too. Every responsible gaming tool is completely free and available to use at any time.
Start SafeYou can activate any of these tools at any time from your account settings to keep yourself protected.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 24-hour waiting period.
Set a maximum duration for each gaming session. Once you reach that limit, the system will send you a reminder and you also have the option to be logged out automatically.
If you feel you need some time away, suspend your account temporarily for anywhere between 24 hours and 6 months. You will not be able to log in during that period.
For a long-term break, fully deactivate your account for 6 months to 5 years. During this period, no promotional emails will be sent to you either.
The most frequently asked questions from our members about responsible gaming, answered here.
Join New City VIP and enjoy safe entertainment with our responsible gaming tools. Your protection is our highest priority.
18+ | Play Responsibly | Learn More