Legal Information

New City VIP Terms and Conditions – Full Version

Please read these Terms and Conditions carefully before creating an account on New City VIP. All details regarding accounts, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 2026

Key Terms at a Glance

Before reading the full details, here are the key points you should know.

18+ Only

Members must be at least 18 years of age to participate on New City VIP. Accounts belonging to minors are not permitted and will be closed immediately.

Single Account

Each person may operate only one account. Any attempt to open multiple accounts will result in all accounts being suspended and all balances forfeited.

Bonus Wagering Requirements

Once a bonus is credited, the applicable wagering requirements must be fulfilled before withdrawal. Requirements vary by bonus type. Full details are available on the promotions page.

KYC Verification

Identity verification (KYC) must be completed before making a withdrawal. A copy of your national ID card or passport is required. This is done entirely for your own protection.

Fraud Is Not Tolerated

Any attempt to manipulate the system, claim bonuses using false information, or engage in fraudulent activity will result in permanent account suspension.

Responsible Gaming

New City VIP is committed to responsible gaming. Deposit limits and self-exclusion options are always available. Contact us anytime if you need support.

1

General Terms & Conditions

By accessing New City VIP or creating an account, you are deemed to have fully accepted these Terms and Conditions. If you do not agree, please refrain from using the platform.

New City VIP is an online gaming platform operating under an international gaming license. These Terms and Conditions ("Terms") constitute a legally binding agreement between New City VIP and its members ("you" or "member").

Important: New City VIP reserves the right to update these Terms at any time. You will be notified of any changes on the platform. Continued use of the platform constitutes your acceptance of the revised Terms.
  • This platform is for personal entertainment purposes only.
  • Playing for commercial purposes or on behalf of a third party is strictly prohibited.
  • No part of the platform may be copied, reproduced, or distributed without prior authorization.
  • New City VIP's decisions are final and binding.
2

Account Registration & Eligibility

To open an account on New City VIP, you must meet the following requirements. Providing accurate and complete information at the time of registration is mandatory.

  • Age: You must be at least 18 years old at the time of account registration.
  • Single Account: A maximum of one account is permitted per person, household, IP address, or device.
  • Accurate Information: Your name, date of birth, mobile number, and email must be entered correctly.
  • Password Security: You are responsible for keeping your account password confidential.
  • Data Updated: Any changes to your personal information must be reported to the platform promptly.
Warning: Registering with false information will result in immediate account termination and forfeiture of all balances. Please manage your account honestly and in accordance with the New City VIP Terms & Conditions.

Withdrawals may be restricted until your KYC (Know Your Customer) verification is complete. A national ID card, passport, or birth registration certificate is accepted for identity verification.

3

Deposit & Payment Policy

New City VIP accepts various mobile banking methods for deposits, including bKash, Nagad, and Rocket. Please read the following before making a deposit.

Payment Methods Minimum Deposit Processing Time Status
BKash BDT 500 Instant Active
Nagad BDT 500 Instant Active
Rocket BDT 500 Instant Active
Bank Transfer BDT 2,000 1–3 Business Days Selected
  • You must use a payment account registered in your own name when making a deposit.
  • Deposits from third-party payment accounts will not be accepted and will be returned.
  • Accidental excess deposits can be refunded, though processing may take some time.
  • New City VIP does not charge any additional fees on deposits.
Secure Payments: All payments on New City VIP are secured with SSL 256-bit encryption. Your financial information is never shared with third parties.
4

Withdrawal Policy

Withdrawing your winnings on New City VIP is simple and fast. Please review the conditions below before making a withdrawal to avoid any issues.

  • KYC Completed: Identity verification must be completed before any withdrawal can be processed.
  • Minimum Withdrawal: The minimum amount for each withdrawal request is BDT 500.
  • Withdrawal via Same Method: Withdrawals are generally processed through the same method used for the original deposit.
  • Processing Time: Withdrawals are typically processed within 5–30 minutes.
  • Bonus Balance: Wagering requirements must be met before withdrawing any winnings derived from a bonus.
Please Note: Withdrawals may be temporarily placed on hold if fraud is suspected or verification is required. In such cases, our support team will reach out to you directly.
5

Bonus & Promotion Terms

New City VIP offers a range of bonuses and promotional offers. Each bonus comes with its own terms and conditions that must be met.

  • Welcome Bonus: New members receive a set bonus on their first deposit. A specified wagering requirement must be met before withdrawing this bonus.
  • Wagering Requirement: Wagering requirements are calculated based on the bonus amount, typically ranging from 20x to 35x the bonus.
  • Bonus Validity: Each bonus has a set validity period. Once expired, the bonus will be cancelled automatically.
  • Game Restrictions: Certain bonuses cannot be used on specific games.
  • No Duplicate Bonus Claims: Each promotion may only be used once per member.
Warning: Any attempt to manipulate the bonus system — such as claiming bonuses from multiple accounts or bonus arbitrage — will result in permanent account closure and forfeiture of all bonuses and winnings.

New City VIP reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the Promotions page to stay up to date on current offers.

6

Gaming Rules

The following rules must be followed while playing on New City VIP. These rules are in place to ensure a fair and enjoyable gaming experience for all members.

  • All game outcomes are determined by an RNG (Random Number Generator) and are completely random.
  • If a technical fault results in an incorrect game outcome, New City VIP reserves the right to restore the correct result.
  • If your internet connection drops during play, the game result will be saved on the server.
  • If a technical error is detected in a game, that round may be voided.
  • Attempting to exploit any game or feature for unfair advantage is strictly prohibited.
  • In Live Casino games, the dealer's decision is final.

For Sports Betting, if an event is cancelled or postponed, the bet will be refunded. However, if the score or result changes during a live event, the bet will be settled based on the live odds at that time.

7

Account Closure & Suspension Policy

New City VIP reserves the right to temporarily or permanently suspend an account under the following circumstances.

  • Registering with false or incomplete information.
  • Evidence of operating multiple accounts.
  • If abuse of the bonus system or any fraudulent activity is detected.
  • If evidence of money laundering or suspicious financial activity is found.
  • Failure to complete KYC verification or submit the required documents.
  • Repeated violations of the platform's Terms & Conditions.

Members may close their account at any time. Any remaining balance can be withdrawn, but the bonus balance will be forfeited. Contact the support team to request self-exclusion.

8

Responsible Gaming

New City VIP believes gaming should be a source of entertainment — not stress or addiction. That is why we prioritize responsible gaming and help our members build healthy gaming habits.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
  • Session Limit: You can set a time limit on how long you play in a single session.
  • Loss Limit: If your losses exceed a set amount, your game session will end automatically.
  • Cooling-Off Period: You can take a break from gaming for anywhere between 24 hours and 6 weeks.
  • Self-Exclusion: Your account can be temporarily or permanently closed for an extended break.
Need Help? If you feel your gaming is getting out of control, contact our support team right away. For more information, visit our Responsible Play Visit the page.
9

Privacy & Data Protection

New City VIP takes your personal data seriously. We follow international data protection standards in how we collect, use, and safeguard your information.

  • Your personal information is never sold to third parties.
  • Payment information is secured with SSL 256-bit encryption.
  • Documents collected for account verification are stored on secure servers.
  • Relevant information may be shared with authorities when required by legal obligation.
  • Cookies are used to enhance your experience on the platform.

For more details, visit our Privacy Policy Visit the page.

10

Changes to Terms & Contact

New City VIP reserves the right to amend these Terms and Conditions, in part or in full, at any time. Notice of changes will be posted on the platform, and updated terms will take effect immediately.

  • For major changes, you will be notified at your registered email address.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
  • If you have any questions or concerns about these Terms, please contact our support team.
  • In all disputes, the decision of New City VIP is final.
Contact: For any questions about the Terms & Conditions, reach our 24/7 live chat support or email us at [email protected].

Join New City VIP Today

You've read the Terms & Conditions — now get started with confidence. Deposit instantly via bKash, Nagad, or Rocket and enjoy support in Bangla.

18+ | Play Responsibly | Responsible Play

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